Can I make email optional when people book?
Yes. In your booking settings, choose whether email is required, optional, or not asked at all.
Updated
Yes. Open your booking settings (Get Paid → Services and hours) and find Ask for email:
- Required: every booking gets a confirmation and reminder email. This is the default.
- Optional: people can leave it out. Only those who give one get emails.
- Don't ask: the email box is hidden.
Without an email, the customer gets no confirmation or reminder emails, so turn on Ask for a phone number or text updates if you want a way to reach them. They still see their booking on screen right after booking.
In the same place, Offer text updates shows or hides the "Text me updates about this booking" box. See Text your customers booking and order updates.